The warranty will only cover the product for manufacturing defects and will not cover any physical damage to the product from misuse, dropping, any damage, etc. In no way does warrant any product for fitness of use or for representations made by the manufacturer.To receive warranty service on your product, you must contact by phone or email to address the problem. Our technical support team will be registering your complain and providing you a Claim number which will be used for further services.

After receiving the Claim number, will collect the defective item back in addition to a copy of your invoice and any email correspondence you have had with our support staff.

If the product is determined to be defective and it is covered by our warranty policy, you will be informed and when it will be ready will be shipped out as soon as possible or you have to come to our store to pick up when it will be ready for pick up and you will be informer by e-mail or phone.

For any defective products you will have to wait an estimated 1~2 weeks until gets a replacement or repaired item back from the manufacturer or supplier.

If the product sent to us is not defective, you will be charged for shipping charges.
Refunds will be made through the original mode of payment selected at the time of order generation.

Return Policy

We accept returns within 4 days from delivery date if item still in its original unopened package. Customer will only be charged a flat fee of AED 30.